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Delivery Policy

In most cases Mair’s aim to despatch your order within 1-5 days via 1st class royal mail delivery unless your order is a made to measure outfit , in which case it could take up to 12 weeks but we will email you a delivery date.


If you require your order to go via Next Day Delivery please contact us and we will confirm whether we are able to meet this requirement. We do not offer it as a standard service because many items need finishing as they are hand made and cannot be despatched same or next day.


Mair’s do not take responsibility for customers entering incorrect delivery address and we will not refund the item unless returned to us by the delivery carrier. Please ensure the details are correct whilst submitting your order. Orders can only be delivered to a confirmed address only.




Charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they may be. Customs policy vary widely from country to country ; you may want to contact your local customs office for further information.